Terms and conditions of sale
About Porto-Vecchio Plongée
Porto-Vecchio Plongée is a EURL, a company under French law with a capital of 1000€, domiciled in rue Mansuetus Alessandri 20137 Porto-Vecchio, registered at the RCS of Ajaccio under the number 528846413, VAT CCE number FR73528846413, represented by its legal director Stéphane Gombault.
SIREN : 528 846 413 00037
SIRET : 528 846 413
1. Field of application
The General Conditions of Sales described hereafter detail the rights and obligations of the EURL Porto-Vecchio Plongée and its customers (individuals and groups) within the framework of the sale of services on line from the site, with the exclusion of all other conditions and in particular those in force for the sales in store. Any service accomplished by the EURL Porto-Vecchio Plongée implies the adhesion without reserve of the buyer to the present general conditions of sale.
They do not apply to the training courses and exams accessible on registration file (GP-N4, Initiator, MF1, MF2…), for which the applicable general conditions appear in the respective registration files.
A version of the general conditions of sale is available on the Porto-Vecchio Diving Center’s website at the time the client makes a reservation request for diving services.
2. Acceptance of the general conditions of sale
By contracting a service proposed by EURL Porto-Vecchio Plongée, the customer accepts the present general conditions of sale and declares to have taken knowledge of the contra-indications to scuba diving and to be fit for its practice. For any activity, the customer has the obligation to present a medical certificate of Absence of Contra-Indication to the practice of the diving in scuba dating less than one year in conformity with the requirements of the delegating federation (the FFESSM). This obligation does not apply to first dives, discovery packs or snorkeling trips. A minor client must be in possession of a parental authorization allowing him/her to carry out the service he/she has ordered with the diving center Porto-Vecchio plongée.
All prices are quoted in Euros, including VAT at 20%. The applicable rate and invoiced by the diving center to the customer is the one in force at the day of the reservation request by the customer.
The EURL Porto-Vecchio Plongée reserves the right to modify its prices at any time but the ordered products are invoiced at the price in force at the time of the recording of the order.
The season starts on April 1st of the year N until October 31st of the year N+1. Porto-Vecchio Diving reserves the right to modify its prices at any time.
In the same way, a specific rate is defined for services with 8 clients or more. This rate applies exclusively to services for a group of people choosing the same service on the same day and at the same time.
If a crossed out price is mentioned, it corresponds to the standard selling price of the service by the company, the non crossed out price corresponds to the price exceptionally practiced by Porto-Vecchio Diving.
Special price offers are only valid within the double limit of the validity period of the offer concerned and the available places.
When purchasing a diving service, the client will make a pre-reservation online which will be confirmed within 48 hours by return e-mail. Following this, the customer will have to download the reservation form whose address is indicated in the confirmation e-mail and return it by e-mail to firstname.lastname@example.org in order to definitively validate his diving service.
The reservation will be firm and definitive only after the EURL Porto-Vecchio Plongée has received this form and the full payment of the service.
Only people with a minimum of level 2 diving in their prerogatives and with a higher level can claim to make dives in autonomy. In all cases, the first dive will be a supervised dive.
For multiple dives (dive cards or training), the customer will book the first dive online, the rest of the dives will be registered on the agenda when the customer comes to the club. If the customer wants to book all the dates he wants to dive, the payment will be made on all the dives he has booked.
For a reservation for a “club” outing for its members, the latter undertakes to supervise its members in accordance with the sports code and federal rules. The data recorded by the EURL Porto-Vecchio Plongée constitute the proof of the nature, the contents and the date of the order. This one is archived by the EURL Porto-Vecchio Plongée in the conditions and the legal deadlines. The customer can reach this filing by contacting the service Relations Customers.
The EURL Porto-Vecchio Plongée reserves the right to refuse any reservation of a customer with whom would exist a litigation and more particularly a previous unpaid service. This also applies to any person who would not present a state of health or form compatible with the practice of the diving or the snorkeling even if this last presents a medical certificate.
5. Content of the diving services
Autonomous and supervised exploration dives
The price of the exploration dive includes: transportation to the site by boat and return to the port, the supply of a tank inflated to 200 bars and the services of an instructor (except for autonomous dives) for the dive as well as all the necessary equipment except for the dive computer and the parachute for autonomous dives.
Please note that all autonomous dives as well as all supervised dives above 20 meters require the possession of a life jacket, an octopus and a computer, as well as at least one parachute per group.
EURL Porto-Vecchio Plongée offers degressive rates for exploration dives, in the form of diving packages. These packages are valid for a period of 12 months from the date of first use. The diving packages are not nominative and can only be used by one person or structure. After the validity date, the dives of the diving package not used are cancelled. In case of purchase of a new identical package they can be exceptionally credited again on decision of EURL Porto-Vecchio Plongée.
Baptisms, Discovery Packs, Snorkeling Trips
The price of the first dives and discovery packs includes: transportation to the site by boat and return to the port, the supply of the tank inflated to 200 bars and the services of an instructor for the dive as well as all the necessary equipment.
The price of the snorkeling excursions includes: transportation to the site by boat and return to the port, the services of the instructor for the excursion as well as all the necessary equipment.
12m Exploration Diver, FFESSM Level 1, Bronze, Silver and Gold Diver courses
The price of the training includes: transportation to the site by boat and back to the port, the supply of a tank inflated to 200 bars and the services of an instructor for the dive as well as all the necessary equipment. The training also includes the FFESSM license, the certification card and the logbook.
Simple and advanced Nitrox training
The price of the training includes: transportation to the site by boat and back to the port, the supply of the tank inflated to 200 bars as well as the specific octopus, the services of an instructor for the dive and all the necessary equipment. The price of the courses also includes the FFESSM license (if French course) and the certification card. The EURL Porto-Vecchio Plongée carries out the theoretical courses necessary to the acquisition of the skills in view of obtaining the envisaged level.
For all other courses
The price of the training includes : transportation to the site by boat and back to the port, the supply of the tank inflated to 200 bars, the services of an instructor for the dive, all the equipment necessary for the dive and the certification card.
The price of some specific training does not include: the FFESSM license, the logbook.
Diving equipment rental
The EURL Porto-Vecchio Plongée provides the following diving equipment to its clients, while stocks last: wetsuits, fins, masks, snorkels, jackets, regulators with octopus, computers, parachutes.
All the equipment is included in the price of the dives and training except for the computer and the parachute.
Inflation of private blocks
The EURL Porto-Vecchio Plongée proposes services of inflation with air or Nitrox of private blocks.
The inflation service will be carried out after checking the level and the identity of the customer. This one is morally committed to respect the code of the sport and the regulations in force in the diving activity.
To be admitted to the inflation cylinders must before connection to the device: be in good external condition, bear the initial test date followed by the DREAL “horse head” stamp, the nature of the gas and the loading pressure for a cylinder built before 06/04/98, bear the initial test date and the DREAL “horse head” stamp, i.e. the European markings, the nature of the gas and the loading pressure for a cylinder built after 06/04/98, to be in date of test, (date of requalification followed by the punch with horse head on the left or on the right or of a punch of a delegated organization), to have undergone the annual control, if necessary. (T.I.V. sticker or any document justifying the visit).
For NITROX inflations, a proof of a Nitrox certificate will be required during the inflation.
No inflation above the working pressure of the cylinder will be performed.
6. Conditions of the activity
Location of the activity
The dives and the practical training take place from the marina of Porto-Vecchio. The EURL Porto-Vecchio Plongée reserves the right to change the location of the activity if necessary.
Schedule of the activity
The activity takes place (unless otherwise specified) in season from April to October. The meeting point is the diving center. Depending on the season and the activity of the center, the schedules of the outings are indicated on the website according to the reservations.
The client can only register for the services listed in the schedule for the time and day requested unless he/she takes a private service.
Any delay of the customer will not give place to a consequent delay of the activity. In the case where the customer does not appear the day of the reserved service of diving or at the fixed time, no refunding will be granted by the EURL Porto-Vecchio Plongée.
Obligations of the customer
The customer must personally make sure that he is in possession of all the qualifications and supporting documents pre-required for the activity that he wishes to accomplish and produce the originals to EURL Porto-Vecchio Plongée before the beginning of these activities. In particular when they are required: patent, qualification, FFESSM license, medical certificate.
Validation of a diving level or a first aid training
The validation of a diving level is sanctioned by the success of practical and/or theoretical tests. The EURL Porto-Vecchio Plongée reserves the right not to deliver a level of diving or first aid if the customer did not reach the minimal competences relating to the level claimed by the training. In this case, the client will not be reimbursed and will be offered to complete the training in order to acquire the missing skills.
7. Cancellation, postponement, interruption of the diving service
By the client
At the time of booking, the client returns a booking form and pays for the service electronically.
If the client wishes to cancel his order, he can do so by e-mail at email@example.com:
more than 96 hours from the date and time of the outing, full refund of the order amount.
from 96 hours to 48 hours of the date and time of the release, 25% of the total amount of the order will be refunded.
from 48 hours to 24 hours of the date and time of the exit, 50% of the total amount of the order will be refunded.
less than 24 hours from the date and time of the departure, no refund will be made.
The EURL Porto-Vecchio Plongée reserves the right to accept the postponement of the service on other possible dates according to the planning of reservation.
By the diving center
A diving service can be cancelled for meteorological or technical reasons.
In case of cancellation for meteorological reasons, the EURL Porto-Vecchio Plongée will be able to propose the postponement of the service to another more favorable date, within the limit of the available places. In case of impossibility of the customer to postpone the services to another date, the sums already paid to the EURL Porto-Vecchio Plongée will remain definitively acquired to him without any refunding being exigible.
The conditions are identical for a group of divers such as a “club” outing, works council, etc…
In the case of cancellation for technical reasons, the EURL Porto-Vecchio Plongée will be able to propose the postponement of the service to another more favorable date, within the limit of the available places. In case of impossibility of the customer to postpone the services to another date, the EURL Porto-Vecchio Plongée commits itself to reimburse the amount of the not made services.
In all these cases of unforeseeable circumstances or events, the additional expenses resulting from the partial postponement, the total postponement or the extension of the stay remain the responsibility of the customer.
For the good management of the places, in particular on board its boats, in case of request of postponement announced less than 24 hours before the beginning of the service, the service will be considered completely due to the EURL Porto-Vecchio Plongée. In case of cancellation signaled more than 24 hours before the beginning of the service, the EURL Porto-Vecchio Plongée will be able to propose another date to the customer so that he can carry out the reserved service. In case of impossibility for the customer to change date, we are in the case of a cancellation of order.
Any activity started will not be reimbursed, if the cancellation is due to the customer such as personal convenience, ear problem, stress or any other reason.
Concerning a training, a stay or a training course reserved for a defined period: the EURL Porto-Vecchio Plongée would not incur any responsibility if, for personal reasons, the customer had to interrupt the training, the stay or the training course started, or if the customer did not appear at the place or the date envisaged. In particular, the amount of the service will remain acquired to the EURL Porto-Vecchio Plongée and all the expenses caused would remain with the load of the customer. Consequently, the EURL Porto-Vecchio Plongée advises its customers to subscribe a cancellation insurance with a competent organization.
If it is a stay for a group of divers such as a “club” outing, works council, etc… The price of the dives being indicated on the basis of a number of expected divers, no refund can intervene if one or several dives were to be cancelled for personal reasons or weather conditions that the customer considers unfavourable.
8. Security and personal effects
The EURL Porto-Vecchio Plongée Plongée is in no way responsible for objects left or entrusted to the diving center or on the boats. The diving center cannot be responsible for a theft or a loss of personal belongings in the diving center or during the diving service.
The customer is automatically covered for civil liability during the sessions organized by the diving center because of the insurance contracted by the EURL Porto-Vecchio Plongée. It is advised to the customer to contract a complementary insurance (body and material damages) to practice the activity of the scuba diving as well as an insurance cancellation with an authorized organization.
The applicable law is French law. In the event of any difficulty relating to the interpretation and/or application of these general terms and conditions of sale, the parties will try as far as possible to resolve their dispute amicably. In the event of failure of these attempts, all disputes to which the present conditions may give rise must be brought before the competent courts within the jurisdiction of the Commercial Court of Porto-Vecchio, even in the event of multiple defendants or a guarantee claim.